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Automattic reviews & trust score | TrustRating

Internet & Software

Automattic

automattic.com ↗

We are passionate about making the web a better place. 20 years of history: explore the Automattic timeline. WordPress.com Your blog or websitehas a (free!) home on the web.Your story, your way. Beeper Tower of Babelfragmented messaging woesyou need a Beeper. Tumblr Where your interestsconnect you to your people,one post at a time. Day One Capture private…

3.8 / 5

Great

Based on 5 AI models & 0 reviews

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Ratings at a glance

Human reviews0 reviews

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No human reviews yet. Be the first to rate Automattic.

AI model consensus5 models

3.8

Last AI analysis: 2 months ago

Average star rating across the AI models that analysed Automattic.

Score breakdown

Trust

4.2

Reliability

!Doesn't yet invite customers to review

3.6

Service

3.9

Support

3.6

Reputation

3.9

🛡️

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At trustrating.ai, we use advanced technology to help protect the integrity of our platform and support reliable TrustScores and customer reviews.

We do not fact-check every individual review or verify every specific claim, because reviews reflect each customer’s personal experience and opinion. However, we may mark a review as “Verified” when we can confirm that a genuine interaction with the business took place.

To help keep reviews trustworthy, every review on our platform — verified or unverified — is screened by our automated systems. These systems are designed to detect content that may breach our guidelines, including reviews that appear not to be based on a genuine customer experience.

While our technology helps us identify and remove suspicious or non-compliant content, no system is perfect. If you notice a review that you believe we may have missed, you can report it for further review.

AI model scores

Each model independently rates Automattic on a 1–5 star scale.

Claude

Anthropic

3.6

Automattic is a major web technology company behind WordPress.com, Tumblr, WooCommerce, and more. Strong 20-year track record, though recent leadership controversies (WP Engine dispute) have dented reputation. Generally trusted and widely used.

DeepSeek V3

DeepSeek

4.1

Automattic is a well-established company with a strong reputation for its contributions to the web, including WordPress.com, Tumblr, and other services. It has a long history and a commitment to making the web better.

Gemini 2.5

google · 1,048,576 tok ctx

4.0

Automattic, the company behind WordPress.com, Tumblr, and Beeper, has a strong reputation for web services. With 20 years of history, they demonstrate high trust and a solid foundation. Their diverse product suite and commitment to the web suggest good product quality and reliability. Regulation is generally not applicable as they are not a financial institution, but they operate transparently. Support is typically robust for their core services. Overall, a well-established and trusted entity in the web infrastructure space.

GPT-5

OpenAI

3.9

Automattic (WordPress.com, WooCommerce, Tumblr, Day One) has a long, solid track record and open‑source roots. Strong products and uptime; support varies by plan. Generally compliant on privacy, though data-licensing/moderation controversies have dinged sentiment.

Grok 4.3

x-ai · 1,000,000 tok ctx

3.7

Automattic is a well-established tech firm behind WordPress.com, Tumblr and related services with strong open-source roots and generally positive reputation since 2005.

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Frequently asked questions about Automattic

Quick answers based on live TrustRating data. How we score companies →

Is Automattic legit and safe to use?

Automattic is rated 3.8 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.

What is Automattic's TrustScore?

Automattic currently has a TrustScore of 3.8 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.

How does Automattic compare to other internet & software companies?

You can compare Automattic against other top-rated companies in the Internet & Software category on TrustRating, ranked by TrustScore. See all Internet & Software companies →

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